To become the best company in the cleaning industry, particularly in industrial areas, by providing after-sales service and maintenance that add value and ensure customer satisfaction.
PT. Mitra Karyatama Industri is a trading company engaged in the supply of goods and after-sales services across all industrial sectors in Indonesia. Established in 2015, the company is headquartered in Jakarta and has a representative office in Surabaya.
Armed with our vision and mission, along with the strong commitment of our sales team and engineers—who have approximately 12 years of experience in their field—we are confident and professional in providing product recommendations, solutions, and the best after-sales services to all our customers.
Customer satisfaction and trust are our key drivers for continuous improvement. We consistently enhance our product knowledge across the sales team to provide more professional and accurate product application recommendations. Additionally, we collaborate with principals to improve product quality, ensuring they are safer, more efficient, effective, and equipped with the latest technology.
Moreover, we continuously enhance the quality of our after-sales services and facilities to offer better, more integrated, and sustainable support, ultimately providing added value for our customers.
Because we believe that by managing quality effectively, the company’s sustainability will run smoothly and continuously, bringing significant benefits to both our customers and employees.
Contact us through the details provided on our website for more information.
Select and customize products to suit your needs.
Our team will assist you with the best solutions.
Your request will be processed quickly and professionally.
Our professional sales and after-sales service team is ready to serve our loyal customers—or as we prefer to call them, partners.
We understand the need for your products, therefore, we always put the availability of spareparts.
We believe that customer feedback is the key to continuous growth and providing the best service.
A trading company engaged in the supply of goods and after-sales services across all industrial sectors in Indonesia.
Copyright © 2024 PT. Mitra Karyatama Industri.
